Tech Support

Acad.Us.com LLC Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

We do not collect information from visitors of our site.

When do we collect information?

We collect information from you when you or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

We do not use an SSL certificate

We only provide articles and information, we never ask for personal or private information like email addresses, or credit card numbers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. http://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Acad.Us.com LLC
257 Ramblewood Parkway
Mt Laurel, NJ 08054
United States
Info@Acad.Us.com
856-369-1972

Amy Spence is the Office Administrator and Manager at Acad.Us.com LLC, where she has proudly served for the past two years. Known affectionately in the office as the “Director of Stuff” and “Madam Secretary,” Amy wears many hats, seamlessly balancing the responsibilities that keep operations running smoothly. From managing schedules and communications to overseeing critical IT checks and financial workflows, she is the reliable backbone of Acad’s day-to-day operations.

Her official role as Office Manager highlights her exceptional organizational skills, attention to detail, and ability to stay on top of competing priorities. She works closely with Dustin Cucinotta to coordinate client communications, manage records, and ensure accuracy across every system she touches. Amy is also committed to continuous growth, training in tools like QuickBooks and ConnectWise PSA, and adapting quickly to new processes and technology.

Beyond her professional expertise, Amy brings heart and personality to the team. A proud mom, a Pepsi enthusiast, and a car lover, she blends professionalism with a down-to-earth spirit that makes her approachable and easy to work with. Having been a close personal friend of Dustin for more than 14 years, Amy’s loyalty, trustworthiness, and genuine care for people shine through in everything she does.

Her blend of professionalism, adaptability, and personality makes Amy not only an invaluable part of Acad.Us.com LLC, but also a respected colleague and friend.

Eric Lottes is a seasoned technology solutions architect with more than a decade of experience delivering tailored IT support, infrastructure projects, and strategic consulting. Known for his dependable, human-centric approach, Eric seamlessly integrates as a trusted on-site resource—whether you need hands-on tech repairs, guidance through migrations, or expert advice to align IT systems with business goals. At DelVal Techs, he has built a reputation for minimizing downtime, securing operations, and empowering businesses to run smarter.

With over 14 years of deep, hands-on IT experience, Eric Lottes brings a wealth of technical proficiency and a peoplefirst approach that transforms technology into a seamless and reliable asset for businesses. As the driving force behind DelVal Techs, he has built his career on delivering tailored, responsive technology solutions that empower operations across the Philadelphia region, New Jersey, Delaware, and Michiana (delvaltechs.com).

Eric’s expertise spans a broad spectrum of essential IT services—including network design and infrastructure deployment, Windows and Linux server maintenance, desktop support, VOIP systems, and cybersecurity strategies—delivered with proactive monitoring and attention to detail (delvaltechs.com). He also brings robust IT strategy and consulting capabilities, functioning as a virtual CIO, aligning vendor relationships, orchestrating project planning, and guiding businesses through system migrations and upgrades (delvaltechs.com).

At DelVal Techs, Eric’s philosophy centers on building lasting partnerships and offering human-first service—whether providing endtoend IT infrastructure or stepping in as a seamless extension of an internal team when technical challenges arise (delvaltechs.com). He has delivered dependable on-site support and troubleshooting, ensuring swift resolution of issues and minimizing downtime when it matters most.

Brandan Guy is a highly skilled IT professional and our Level 3 Technician, specializing in advanced troubleshooting, cloud technologies, and enterprise infrastructure management. With experience spanning help desk, system administration, and network operations, Brandan brings both technical depth and hands-on problem-solving to the team.

Before joining us, Brandan served as an IT Administrator at ITg, where he optimized IT operations, migrated Active Directory and Azure environments, and built detailed network documentation to ensure reliable operations. He also worked as a Junior IT Technician & Analyst at AE Graphix, supporting specialized printing and design systems, and as a Tier 1 Help Desk Technician at Advanced Imaging Solutions, where he developed his strong customer support and troubleshooting foundation.

Brandan holds a Bachelor of Science in Cloud Technologies from Full Sail University. During his studies, he deployed multi-tier cloud networks on AWS, automated Linux server deployments with Ansible, and implemented system monitoring with industry-standard tools like Zabbix and SolarWinds.

Merla Rubio Angeles is the Marketing Coordinator at ACAD, where she drives lead generation and client engagement initiatives. She is dedicated to building strong relationships, enhancing brand visibility, and helping clients see the value of ACAD’s services.

Merla is a family-centered person who loves spending time with her loved ones and finding joy in everyday moments. She is passionate about marketing because it allows her to connect with people, share ideas, and build lasting relationships. Combining creativity with communication are two things she truly enjoys. Outside of work, Merla loves reading, cooking, and traveling with friends and family.

Adrian Abergido is the IT Manager at Acad.Us.com, providing support and management for clients across multiple industries. He brings strong experience in IT operations, system administration, and cloud technologies, with a focus on Microsoft 365 and cybersecurity. Adrian ensures that client environments are secure, efficient, and aligned with business needs. He works closely with teams to streamline onboarding, offboarding, and technical support processes, keeping systems running smoothly and reliably. He is certified in ITIL v4 and as a Service Desk Analyst, and he plans to pursue Microsoft and Azure certifications to continue strengthening his expertise.

Adrian enjoys spending time with his family and close friends and believes in keeping strong personal connections outside of work. He loves music, plays the piano, and often uses it as a way to relax and recharge. At home, he enjoys being with his three dogs, who keep life busy and fun. Adrian also enjoys exploring new technology, trying different foods, and spending time outdoors. He values balance in life, making time for both personal growth and simple, everyday moments with the people and pets that matter most.

Dustin, a Pennsauken native, is actively involved with the neighbors in the betterment of Moorestown. Dustin serves on the board of the Moorestown Business Association he is a member of the Southern New Jersey Development Council (SNJDC), “Just Referrals” Networking, Camden\Gloucester County Technical Schools Advisory Comity and Moorestown Rotary Association. With his wife Kathleen who is on board of many schools in PA and in NJ she is on the board at Moorestown Improvement Association and Community House, they host the wine tent at “Autumn in Moorestown” and the “Strawbridge Lake Paddle Board and Kayak Race”. We select the wines and staff the tent; all the profits go to the organization hosting the event. He loves to display my Jeep Wrangler at events. He takes the doors\top off and lets all the kids jump in and take pictures. He gives out rubber ducks to all the kids walking by, “It is a Jeep Thing”. Dustin’s daughter Angela is active in Moorestown High School theater, student council, and the Madrigals. She has also performed with several local community theaters (as has Dustin!). Dustin’s company, Acad.Us.com, has proudly sponsored several of Angela’s Theater productions. They have been featured in Moorestown Living Family magazine.